Cheryl Marie Cordeiro

The job of the expatriate in international job transfers is hardly an easy transition. Most Scandinavian expatriate contracts in Singapore for example average 3 years, during which time, the employees, usually at managerial level, are supposed to make adjustments along several dimensions, both in the private and public domains.

International managers not only need to adjust to a new home, perhaps a new language, and new schools for the children if the family is in tow, but they are also expected to adjust into the new role within the organization and perform on the job.

If the ballpark figure is given at about a year to adjust to a foreign environment, then 3 years for the average expatriate contract, isn’t much time given to get things working smoothly, since as soon as you begin to feel comfortable in the new environment, it’s time to go home. Going home is not also always smooth sailing since you’re perhaps faced with a host of re-acculturation issues due to that you have gained new knowledge from the new environment and now cannot help but apply that new knowledge back home.

During the 1960s and up until about ten years ago, the majority body of literature that governed relocation and expatriate managers’ experience overseas equated their transition success with how far they’ve come to be integrated with the host country’s culture (Black, 1988; Janssens, 1995)

In speaking with Scandinavian respondents about their experience in socializing with Singaporeans, many of them mentioned that they felt marginalized and not at all integrated into the Singapore society. It didn’t seem to matter whether they were there for three years or in some cases, fifteen to twenty-six years. Disheartened and feeling not quite successful in the aspect of cross-cultural socializing, many said they felt ‘outside’ of the local system, some even mentioning that they felt more ‘Swedish’ or ‘Danish’ when they were in Asia, than when they were back in Scandinavia.

When it came to cross-cultural socializing, the organizations had office functions and staff dinner and dances, which they found a perfect opportunity to mingle with the locals, but apart from such events, they found themselves rarely socializing with the locals.
Continue reading “When failure is success: a change of view in expatriate integration” →

Singapore: a nation with a multi-cultural fabric
With its immigrant beginnings, Singapore has long struggled with the forming of a national identity. The Chinese were the largest immigrant group during the 1800s and early 1900s. Hailing mostly from the south of China, where they had very strong ties and loyalty to mainland China in the beginning. Many never thought of permanently settling in Singapore, but hoped to return one day to China. And when money was made in Singapore, it was often remitted to families back in China. Today, the Chinese make up about 75% of the Singapore population.

The natives of the land were the Malays, who today make up approximately 14% of the population. And Singapore had immigrants from India and other parts of the world, such as the Arabs, Portuguese, British, Dutch etc. The Indians form about 9% of the population and the ‘Others’ including the Eurasians (European-Asian descendants) make up about 2% of the current population. The multi-racial fabric is also reflected in Singapore’s four official languages, which are Malay, Mandarin, Tamil and English.
Continue reading “In search of the Singapore management style” →

A view of the Merlion at the Esplanade, Singapore.

An interconnected world

The world is becoming an increasingly small place to live in, we can feel it in the pace at which the world economy runs these days. World trade is much larger, faster and more intense than what we knew even from 1819 when Sir Stamford Raffles founded Singapore as a trade entrepôt. Many organizations today are multinational in nature in order to compete on the global scene. Employees in such organizations are often located away from home countries in order to continue the work of the organization on a global scale, contributing to the existence, expansion and success of the organization.

Organizations going global would also mean that their people would be working on a global stage, having colleagues from foreign countries. It would mean working with someone who not only looks physically different from yourself but who share a different set of values, taken-for-granted assumptions and collectively shared beliefs, in other words, a different ideology (Simpson, 1993).

These collectively shared beliefs or ideology, stem from their own socio-cultural and political background and working together would mean communicating on a daily basis about work projects, negotiating meaning with each other so that each one understands what the other wants, the aim of which is to push the organization forward in reaching its goal.

Individuals who are often deployed to an overseas organization affiliate from their home country would often possess specialized knowledge, expertise and leadership skills, so that they can help set up and steer the affiliate organization in the new country.

The case of Sweden

Sweden for example, is today more active in terms of setting up businesses and business affiliates overseas than ever before. For example, in Eastern Europe, Sweden has 900 organizations in Estonia, 500 in Latvia and 150 in Lithuania. With its current trading figures, Asia seems to hold the most promising trade for Sweden: China in 2005 for example had 44,000 Chinese employed in Swedish organizations with an annual intake of 7.9 billion US dollars and Sweden’s presence in China since 2003 has also doubled (Serger Schwaag and Widman, 2005).

The fast-growing markets for Swedish exports today are found in Asia, especially Japan, China, Hong Kong, South Korea, Malaysia and Singapore. Asia now accounts for 13 percent of Swedish exports, making it the most important single region outside of Europe. As Asia is one of the fastest growing markets for Swedish exports, the increasing Scandinavian and Asian international trade relations mean a need for a better understanding of management styles and working relations in the interdependent countries. A contributing factor to many failed cross national joint ventures and start-ups is due to a lack of understanding of international markets, cultures and management behaviour (Hill and Hellriegel, 1994; Hambrick, Li, Xin, and Tsui,2001). A greater chance of both tangible and intangible success will thus depend on understanding and acting upon the similarities and differences between management behaviour in different international markets.

Swedish trade presence and Swedish management in Singapore

With 93% literacy rate in the population and English as an administrative language (Malay is Singapore’s native language and Singapore’s national anthem for example, is written in the Malay language), Singapore proves a strong rival with Hong Kong to be Asia-Pacific’s regional hubs (Langdale, 1989) and is currently already a regional hub for many internationally based organizations (Mutalib, 2002; Teofilo and Le, 2003).

According to the 2007 statistics of the Swedish Trade Council (STC), who have been present in Singapore since 1978, there are approximately 160 Swedish or Swedish related organizations in Singapore with 900 Swedes living in Singapore. Companies included in the STC’s list are of the following three types:

• Singaporean companies which have a parent company in Sweden
• Singaporean companies that sell Swedish products and who have active joint-ventures or partnership activities with a Swedish company and
• Singaporean companies owned by Swedish citizens.

The existence of the Swedish Business Association of Singapore (SBAS) also makes easy access to Swedish owned or Swedish related organizations in Singapore. The SBAS also provides a focal point for the Swedish business community to gather and exchange ideas and continue a Swedish / Scandinavian heritage in Singapore.

References

• Hambrick, D. C. / Li, J. / Xin, K. and Tsui, A. S., 2001. Compositional gaps and downward spirals in international joint venture management groups. Strategic Management Journal, vol. 22, no. 11 (Nov. 2001), pp. 1033-1053.
• Hill, R. C and Hellriegel, D., 1994. Critical contingencies in joint venture management: some lessons from managers. Organization Science, vol. 5, no. 4 (Nov. 1994), pp. 594-607.
• Langdale, J. V., 1989. The Geography of International Business Telecommunications: The Role of Leased Networks. Annals of the Association of American Geographers, Vol. 79, No. 4, pp. 501-522. Taylor & Francis, Ltd. on behalf of the Association of American Geographers.
• Mutalib, H., 2002. The Socio-Economic Dimension in Singapore’s Quest for Security and Stability. Pacific Affairs, Vol. 75, No. 1, pp. 39-56. Pacific Affairs, University of British Columbia.
• Simpson, P., 1993. Language, Ideology and Point of View. New York: Routeledge.
• Teofilo C. D. and Le H. H., 2003. Singapore and ASEAN in the global economy: the case of free trade agreements. Asian Survey, Vol. 43, No. 6, pp. 908-928. University of California Press.